EMERGENCY/INCIDENT
EMERGENCY: International Direct Dialing (IDD) + 1 + (570) 408-4999
Contact the Department of Public Safety 24/7 at this number, as soon as possible, for any of the following critical events:
INCIDENT
An incident is considered a non-critical event that can be addressed with minimal support.
Contact the Department of Public Safety 24/7 at this number, as soon as possible, for any of the following critical events:
- Victim of a Violent Crime
- Death of a Traveler
- Life Threatening Injury/Illness
- Missing Person
- Security concerns due threats including (but not limited to): civil or political unrest, natural disaster, disease outbreak, or terrorism
INCIDENT
An incident is considered a non-critical event that can be addressed with minimal support.
- Obtain medical assistance (24-Hour Access), if needed.
- 1-800-243-6124 toll free in the USA or Canada
- 1-202-659-7803 collect outside of the USA
- Plan Number: 01AH585
- Organization: Wilkes University
- Policy Number: GLMN06531957
- Assistance Provider: Europ Assistance USA
Be prepared to provide the following information, if possible:
- Caller's phone number, relationship to traveler
- Traveler’s name, age, gender
- Description of incident and traveler(s) condition(s)
- Name, location, and phone number of hospital, if applicable
- Name and contact information for treating physician, if applicable.